Terms and Conditions

This website is operated by TacticalThread. Throughout the site, the terms "we", "us", and "our" refer to TacticalThread. TacticalThread offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to the following terms and conditions:

Privacy Policy
Right of Withdrawal and Refund Policy
Shipping Policy
These Terms and Conditions

1. General Conditions

By agreeing to these terms, you confirm that you are of legal age or have the consent of a legal guardian to use this website.
Using our products for illegal or unauthorised purposes is strictly prohibited.

2. Changes to the Terms

We reserve the right to modify or replace any part of these Terms and Conditions at any time. Changes will be posted on this page.
It is your responsibility to check this page periodically. Continued use of the website after changes are posted constitutes acceptance of those changes.

3. Products

Our products are exclusively available through this website.
We make every effort to display product colours and images as accurately as possible, but we cannot guarantee that your screen will reflect the actual colours precisely.

4. Prices and Payment

All prices are shown in euros (EUR) and include VAT where applicable.
We reserve the right to change prices at any time.
Payments are processed securely via the available payment methods at checkout.

5. Delivery and Shipping

Orders are processed within 1–2 business days.
Average delivery time is 9–12 business days.
Additional charges (e.g. customs duties, VAT) may apply depending on your country and are the customer’s responsibility.

6. Returns and Right of Withdrawal (30 Days)

You have the right to withdraw from your purchase within 30 days of receiving your order without providing any reason.
To exercise your right of withdrawal, please email us at: support@tacticalthreadaustralia.com

Items must be returned at your own cost, unused, undamaged, and in their original packaging.
Once the returned item has been received and inspected, we will issue a full refund.

7. Limitation of Liability

TacticalThread shall not be liable for any indirect or consequential damages arising from the use of this website or our products.
Our liability is limited to the purchase price of the affected product.

8. Privacy

Your personal data is handled according to our Privacy Policy and is used solely for order processing and customer service.

9. Governing Law

These Terms and Conditions and any separate agreements shall be governed by the laws of Switzerland.
The place of jurisdiction is the registered office of our hosting provider, Infomaniak Network SA, Switzerland.

10. Contact

For any questions regarding these Terms and Conditions, please contact us at:
support@tacticalthreadaustralia.com